{"id":14371,"date":"2025-12-17T06:12:46","date_gmt":"2025-12-17T06:12:46","guid":{"rendered":"https:\/\/www.heiltherme.at\/faqs-spa\/"},"modified":"2026-09-16T13:17:56","modified_gmt":"2026-09-16T13:17:56","slug":"faqs-spa","status":"publish","type":"page","link":"https:\/\/www.heiltherme.at\/en\/faqs-spa\/","title":{"rendered":"FAQs Spa"},"content":{"rendered":"\n
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FAQs about the Spa<\/h1>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n \n \n
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BEFORE YOUR ARRIVAL<\/h2>\n \n
\n \n What are the opening hours?\n \n\n\n<\/svg> <\/button>\n\n \n
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The spa, which offers massages and beauty treatments, is open Monday through Saturday from 9.00 am to 6.00 pm and on Sundays and holidays from 9.00 am to 3.00 pm. Special hours apply on Christmas and New Year’s Eve.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

\n \n How do I book an appointment for a massage or beauty treatment?\n \n\n\n<\/svg> <\/button>\n\n \n
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You are welcome to book massages and beauty treatments directly through our online shop<\/a>. If you would like more information or advice about a treatment, please feel free to contact the spa reception directly at +43 3333 500-0<\/a> or spa@heiltherme.at<\/a>.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

\n \n When should I make a reservation?\n \n\n\n<\/svg> <\/button>\n\n \n
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It’s best to do this a few days before your desired date, especially on weekends and holidays.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

\n \n What kinds of treatments are there?\n \n\n\n<\/svg> <\/button>\n\n \n
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The services range from classic and energy-based massages to Far Eastern treatments and cosmetic treatments for the face or the entire body. There is also a tanning bed and a Collarium. Please make your appointment well in advance.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

\n \n Where is the spa located?\n \n\n\n<\/svg> <\/button>\n\n \n
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The spa is located between the hotel and the Heiltherme, but can also be accessed by non-hotel guests through the administrative entrance.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n \n \n

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YOUR STAY<\/h2>\n \n
\n \n Is there an outpatient clinic or therapy services?\n \n\n\n<\/svg> <\/button>\n\n \n
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The spa features a physical therapy clinic. For information and reservations, plese visit the spa reception desk or contact them directly at +43 3333 500-0<\/a> or spa@heiltherme.at<\/a><\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

\n \n Is there a hair salon at the resort?\n \n\n\n<\/svg> <\/button>\n\n \n
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Yes, Kerstin Gruber’s Hair Salon is located in the spa’s beauty area. Appointments are available Tuesday through Saturday by calling +43 664 4853320<\/a>.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

\n \n Can I redeem gift certificates at the spa?\n \n\n\n<\/svg> <\/button>\n\n \n
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Yes, in-house gift certificates can be redeemed throughout the resort. Information on available treatments and combination options is available at the spa reception desk.<\/p>\n

Third-party gift certificates are valid for overnight stays and overnight packages when booked directly, as well as for all Heiltherme admissions and Heiltherme packages, including sauna access and lounge chair reservations. Additional services, auch as spa treatments, cannot be paid with third-party gift certificates.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

\n \n Can I redeem gift cards when booking through the online shop?\n \n\n\n<\/svg> <\/button>\n\n \n
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Yes, in-house gift certificates can be redeemed in the online shop using the gift certificate or promotional code. To do so, please enter the barcode number on the gift certificate.<\/p>\n

Services such as spa treatments cannot be paid with third-party gift certificates.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n

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<\/h2>\n
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Reservation & information:\u00a0+43 3333 500-0<\/a>\u00a0|\u00a0spa@heiltherme.at<\/a><\/p>\n

Address: Thermenstra\u00dfe 111 | 8271 Bad Waltersdorf | Thermen- & Vulkanland Styria<\/p>\n

 <\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-14371","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nFAQs Spa - Heiltherme<\/title>\n<meta name=\"description\" content=\"On this page you'll find answers to all your questions about our spa at the Heilthermen Resort Bad Waltersdorf.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.heiltherme.at\/en\/faqs-spa\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs Spa - Heiltherme\" \/>\n<meta property=\"og:description\" content=\"On this page you'll find answers to all your questions about our spa at the Heilthermen Resort Bad Waltersdorf.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.heiltherme.at\/en\/faqs-spa\/\" \/>\n<meta property=\"og:site_name\" content=\"Heiltherme\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/heilthermenresort\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-16T13:17:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.heiltherme.at\/app\/uploads\/2026\/02\/Naturbadeteich_cHeilthermen-Resort-Bad-Waltersdorf-2.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2048\" \/>\n\t<meta property=\"og:image:height\" content=\"1536\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.heiltherme.at\/en\/faqs-spa\/\",\"url\":\"https:\/\/www.heiltherme.at\/en\/faqs-spa\/\",\"name\":\"FAQs Spa - 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